OBTAIN RMA NUMBER
If you need to return a product KLONER3D for evaluation and repair we recommend you to obtain a RMA (Return Merchandise Authorization) number before you ship your equipment to us. To obtain a RMA please gather as much information as possible about each piece of equipment you are returning and the problem(s) you are having.
What is a RMA?
A Return Merchandise authorization (RMA) is a part of the process of returning a product to manufacturer for evaluation, repair or replacement. The RMA number identifies the repair process and allows you to monitor its progress.
A Return Merchandise authorization (RMA) is a part of the process of returning a product to manufacturer for evaluation, repair or replacement. The RMA number identifies the repair process and allows you to monitor its progress.
Who can request a RMA number?
All customers that have purchased a KLONER3D product are entitled to request a RMA number.
All customers that have purchased a KLONER3D product are entitled to request a RMA number.